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Who? What? Huh? Hmmm.. Life can be confusing at times, but we’re here to help with any Fashion Genie Boutique related questions!

Do you have a store I can visit? is an online store and has no physical store available for customers to visit.


What brands do you stock?

We stock over 50 international brands, including our own Fashion Genie Boutique brand.

Do you have a size guide?

Our size guide is available on the product page, contact us at if you need help with ordering.


Is there someone I can contact?

One of our friendly Fashion Genie Boutique staff will gladly help you out with your order! Check out the contact us section for more information. 


Do you give discounts on clothing?

Occasionally, we provide special offers and discounts, please sign up for our newsletter for discounts and promotions.


Do you provide express shipping?

Unfortunately we are unable to provide a faster shipping method at this time.


How do I know if the purchase I made was successful?

When you make a purchase with Fashion Genie Boutique, we will send you a confirmation email with the details. If you haven’t received a confirmation email within 24 hours of your purchase, please contact us. 


How long before I get my order?

Our orders are delivered with 7-25 business days.


Can I cancel my order? 

Orders placed online cannot be cancelled. If you wish to make a change to your order provided your order is still at New Order status you may to so by contacting us at


I’ve received my order, but I am not happy with it. Can I exchange, refund or return the item?

We have options available for customers that are not satisfied with their Fashion Genie Boutique purchase. For more information, read our return policy. 


How do I make a complaint?

We take complaints seriously and will try to resolve any dispute as soon as possible! Customers wishing to complain are encouraged to contact us as soon as possible.


Still have a question we haven't answered? Get in touch with us here.